| Frequently Asked Questions (FAQs) |
| We ship domestic & world wide |
| Now, start shopping and have fun... |
| questions? Contact us at: info@eyeglassboy.com |
| Policy on Returns and Exchanges All returns must be received within 7 calender days, in good condition. Refunds will be given as 100% merchandise exchange. Please measure at home to ensure a good fit. All prescription lenses are guaranteed to reflect the prescriptions you send us. |
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Commonly asked questions and answers. We hope this page might save you some time and
enhance your shopping experience. Of course you can always contact us via email
enhance your shopping experience. Of course you can always contact us via email
| Q: How can I be sure my new frames will fit? A: That's a good question. You're going to have to do some measuring at home. Get a ruler and a pair of your old glasses/sunglasses that fit. Don't let it confuse ya - there are only 4 basic sizes. Here's a good page to help you through the measuring process --> Frame Size Page. |
| Q: I found some frames I like, how can I buy them on line? A: Simple, click on the gold 'Add To Cart' button, and follow the checkout instructions. You can keep shopping for more specs or check out using our secure checkout with credit/debit card and even e-check. Or you can pay with check or money order via mail - just Contact Us |
| Q: I don't have a Paypal account (and I don't want one) can I still pay on line? A: Yes, absolutely.... Use the "Add to Cart" button. When you're ready to "check out" Just bypass the Paypal 'sign in' option and click Continue Then enter your credit/debit card info.... Email Us if you are having troubles |
| Q: How much is shipping outside the USA? A: Didn't you read the last question? Only $4.50. One price covers as many frames as you want. |
| Q: Do you combine shipping on multiple items? A: Absolutely. As many frames as you like for only $4.50 flat rate - Foreign or domestic. |
| Q: Are all your frames Old? A: Most all of our frames are vintage 50s-60s NOS. (New Old Optometrist Stock.) They've been in the optometrist's basement - still in the wrappers, never used... A few are reproductions (like the Shurons) which are still made with the same quality since 1947. |
| Q: Eyeglassboy, how come you're so cool? A: Well Thank You... It comes from a lifetime of wearing vision correcting apparatus. We all know what a positive effect that can have on a youngster's self esteem. As an adult I actually embrace the specs. |
| Q: Is tracking available outside the USA? A: No - Sorry. We try to keep shipping costs low so no tracking is available out side the US, Don't worry we haven't lost one yet. But, if it's been more than 3 weeks contact us. |
| Q: Will I get a tracking number? A: If you live within the US you will receive an automated notification confirming your address and a clickable tracking number. Sorry, no tracking available overseas (but, we haven't lost one yet.) |
| Q: How can I pay by mail? A: Easy... First you email us so we can hold your frame(s) for you (up to 10 days). Then you drop a check or money order in the mail. You can find our mailing address and complete instructions on our Policy Page. |
| Q: What is your return policy? A: You can return your frames (within 7 days) for any reason. Refunds will be given as 100% merchandise credit (with no fees). Our inventory is constantly changing so you are sure to find something else you like. |
| Q: How long will it take to get my glasses? A: Most frames are mailed within less than 2 days (Max) using First Class USPS. Travel time is about 3 days - So give it a week. |
| More Q&A coming.... If you didn't see it here, just ask. Thanks |