Frequently Asked Questions (FAQs)
We ship world wide
Now,  start shopping and have fun...
questions?
Contact us at:
info@eyeglassboy.com
Policy on Returns and
Exchanges

All returns must be received
within 7 calender days, in
good condition. Refunds will
be given as 100%
merchandise exchange.

Please measure at home to
ensure a good fit.

All prescription lenses are
guaranteed to reflect the
prescriptions you send us.
Commonly asked questions and answers. We hope this page might save you some time and
enhance your shopping experience. Of course you can always contact us at info@eyeglassboy.com
Q: How can I be sure my new frames will fit?
That's a good question. You're going to have to do some measuring at
home. Get a ruler and a pair of your old glasses/sunglasses that fit.
Don't let it confuse ya - there are only 4 basic sizes.  Here's a good
page to help you through the measuring process --> Frame Size Page.
Q: I found some frames I like, how can I buy them on line?
Simple, click on the gold 'Add To Cart' button, and follow the checkout
instructions. You can keep shopping for more specs or check out
using our secure checkout with credit/debit card and even e-check. Or
you can pay with check or money order via mail  -   just Contact Us
Q:  I don't have a Paypal account (and I don't want one) can I still pay on
line?
Yes, absolutely.... Use the "Add to Cart" button. When you're ready to
"check out" Just bypass the Paypal 'sign in' option and click Continue
Then enter your credit/debit card info.... Email Us if you are having
troubles
Q: How much is shipping outside the USA?
Didn't you read the last question? Only $4.50. One price covers as
many frames as you want.
Q:  Do you combine shipping on multiple items?
Absolutely.  As many frames as you like for only $4.50 flat rate - Foreign
or domestic.  
Q:  Are all your frames Old / Vintage?
Most all of our frames are vintage 50s-60s NOS. (New Old Optometrist
Stock.)  They've been in the optometrist's basement - still in the
wrappers, never used... A few are reproductions (like the Shurons)
which are still made with the same quality since 1947.
Q: Eyeglassboy, how come you're so cool?
Well Thank You...  A lifetime of wearing vision correcting apparatus...   
Embrace The Specs.
Q:  Is tracking available outside the USA?
No - Sorry.  We try to keep shipping costs low so no tracking is
available out side the US,  Don't worry we haven't lost one yet. But, if
it's been more than 3 weeks contact us.
Q: Will I get a tracking number?
If you live within the US you will receive an automated notification
confirming your address and a clickable tracking number.  Sorry, no
tracking available overseas (but, we haven't lost one yet.)
Q: How can I pay by mail?
Easy... First you Email so we can hold your frame(s) for you (up to 10
days). Then you drop a check or money order in the mail. You can find
our mailing address and complete instructions on our Policy Page.
Q:  What is your return policy?
You can return your frames (within 8 days of receipt) for any reason.  
Refunds will be given as 100% merchandise credit (with no fees).  Our
inventory is constantly changing so you are sure to find something
else you like.
Q: How long will it take to get my glasses?
Most frames are mailed within 4 days (Max) using First Class USPS only.
Travel time is about 3 days - So give it a week.
Q: Do you accept vision insurance?
We don't do 3rd party billing, but we will provide you with a detailed
receipt which will be accepted by most insurance companies.
Q: Is there a phone number?
Yes but we are extremely hard to reach by phone. You will get a
speedier response if you contact us by email.  But, if you must.... Try
304-553-3223.  Good Luck.
Check us out on
Q: I Have A Return:
Sorry you didn't like your specs, this happens occasionally, just return
them and we'll get it right next time... Here's how --> Returns
Q: I Want Lenses?
OK - Most people take our frames to their local optician for lenses. We
do offer lens service (prescription, sunglass, clear non-Rx) as a
courtesy for our customers.  Please understand we are a working
optical shop and it will take as long as your local optician + Ship time.
More Q & A Later
Anything else - just ask.... Email:  info@eyeglassboy.com
Please Avoid Confusion - Use only one email address when
corresponding or asking about your order. We use your email address
to look up your info.
Q:  Where Are My Frames?
You should receive a confirmation email and tracking number (inside
USA) within 24 hours of ordering - Please Please use the same email
address when asking questions or making any correspondence.
Q: I saw some cool specs on an old movie, can you get them for me?
We have over 50,000 frames in boxes we haven't even opened.
Chances are we can find your special frame, just ask.